BCG Outlines Steps to Designing the Workplace of the Future


Survival may depend on going beyond “tried and true” approaches, building entirely new business models. Businesses will need to:

  1. Rethink organization strategy post-pandemic.

    • How do employees work?  

    • How to lead?

  2. Learn from the Pandemic experience.

    • Promote employee well-being.

    • Drive customer value.

    • Focus on holistic approaches.

    • Establish work zones for wellness, team focus, collaboration, and a work café.

  3. Pursue digital technology and updated IT.

    • Develop a people strategy.

    • Attract top, world-class talent.

    • Focus on customer outcomes.

    • Be a leader in the new reality.

Source: BCG

Source: BCG


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