Hospital Improved Project Management Intake Time By 62% With Kure
PROJECT SUMMARY
Problem: This hospital’s digital solutions project intake process was moving at a glacial pace, averaging 110 days to complete, often exceeding 200 days. This caused frustration and missed opportunities throughout the organization.
Through the power of Kure’s AI-driven process improvement, they transformed their approach and achieved a remarkable 62% reduction in project intake time.
The Problem
A leading Canadian hospital faced a critical challenge: their Digital Solutions project intake process was crawling along at an average of 110 days, sometimes stretching beyond 200 days.
Time is precious in healthcare, where every delayed improvement can affect patient outcomes and staff performance. This hospital's lengthy project approval process was causing widespread frustration and missed opportunities. New digital initiatives that could enhance patient care and streamline operations were getting stuck in administrative quicksand, taking up to six months for approval.
The ripple effects were significant: innovative solutions gathered dust, staff became discouraged, and patients waited longer for improved services. In an industry where technology can revolutionize care delivery, these delays weren't just inconvenient – they impacted the hospital's ability to provide optimal care.
To address this challenge, the hospital formed a specialized team led by a project leader pursuing GLSS’s Lean Six Sigma Green Belt Training & Certification. The team employed Kure, an advanced AI-powered process improvement platform that guides users through the DMAIC process improvement methodology while providing real-time insights and recommendations.
The Root Causes
Using Kure's sophisticated analysis tools, the team uncovered several critical issues:
Limited resources creating approval process bottlenecks
Incomplete project submissions requiring time-consuming follow-ups
Lack of standardized procedures causing confusion
Difficulty achieving stakeholder consensus
Unclear funding processes leading to project delays
The Solutions
Leveraging Kure's AI-driven workflow and suggestions, the team implemented strategic improvements:
Developed a streamlined project submission process
Created smart intake forms with built-in guidance
Provided targeted project management training
Implemented structured stakeholder communication
Established clear funding guidelines
The Results
The transformation delivered impressive outcomes:
Reduced average approval time from 110 to 42 days, a 62% improvement
Enhanced staff satisfaction through faster implementation
Achieved substantial operational cost savings
Created a repeatable, efficient process
Increased project success rates
Conclusion
This success story demonstrates the remarkable potential of combining human expertise with AI-powered process improvement technology. Kure's intelligent workflow system accelerated the team's progress by providing real-time guidance, analysis, and suggestions throughout the project. The platform's ability to streamline the improvement process helped the team focus on implementing solutions rather than getting bogged down in methodology.
The impact reaches beyond faster approvals – it's about creating a sustainable culture of innovation in healthcare delivery. With Kure's AI capabilities supporting its continuous improvement efforts, the hospital is well-positioned to maintain its momentum and tackle future challenges in the ever-evolving healthcare landscape. This transformation marks the beginning of a new era where technology and human ingenuity combine to drive rapid, meaningful improvements in healthcare operations.
*We value our clients’ confidentiality. While we’ve changed their names, the results are real.
