Project Result: Reduced public records average access time from 6.1 days to 3.9—a 44% improvement!

Project Result: Reduced its average call handling time from 5.2 minutes to just 4.42 minutes—a 15% reduction!

Project Result: Reduced the length of stay (LOS) from 240 minutes to 190 minutes—a 20% reduction!

Project Result: Cut policy development time from 4 hours down to 2 hours—a 50% reduction!

Project Result: Reduced grading time from 6 hours to 3 hours—a 50% decrease!

Project Result: Reduced marketing request time from 7 days to 4.1 days—a 40% decrease!

Project Result: Increased monthly sales from 300 kg/month to 1,050 kg/month—a 250% improvement!

Project Result: Reduced approval times from 6.4 weeks to just 1.5 weeks—a 76% improvement!

Project Result: Streamlined communication and reduced voicemail overload from 37 per day to 9 per day—a 75% improvement!

Project Result: Reduced hiring lead time from 42.8 days to 26.4 days—a 38% reduction!

Project Result: Reduced the time spent gathering supplies by 50% and improved preventive maintenance processes.

Project Result: Reduced customer wait times during peak hours, from an average of 7.8 minutes to 3.3 minutes—a 58% improvement!